Refund Policy of DRAXENITH

At DRAXENITH, we are committed to ensuring the satisfaction of our clients with our services. This Refund Policy outlines the conditions under which refunds are granted, offering transparency and trust to our valued customers.

Eligibility for Refunds

Service Incompatibility: If our services are not compatible with your environment, and all troubleshooting avenues have been exhausted, a refund may be granted.
Non-Delivery: In the event that a service is not delivered within the agreed timeframe, customers are eligible for a full refund.
Service Error: Should a service fail due to an error on behalf of DRAXENITH, a refund request can be submitted for review.

Procedure for Refunds

To request a refund, please contact our customer service team via email at [email protected] with your purchase details and reason for the request. Our team will review your case and respond within 5-7 business days.

Exceptions

Refunds are not applicable under the following circumstances:

Change of mind after purchase.
Issues caused by third-party software.
Complaints filed after 30 days of service delivery.

Contact Us

For further inquiries regarding our refund policy, please reach out to our customer support at (123) 456-7890 or visit us at our office:

DRAXENITH
123 Business Park Blvd,
Suite 456,
New York, NY 10001